WatchGuard Standard Support Renewal – 1 an
Contrat de support pour Firebox T20
Type de produit : Renouvellement de support logiciel
| Périphérique concerné : WatchGuard Firebox T20
| Durée : 1 an
Caractéristiques principales
| Type de licence |
Standard Support (renouvellement) |
| Durée de la couverture |
12 mois à partir de l’activation |
| Périmètre |
Un seul appareil Firebox T20 |
| Mises à jour logicielles |
Accès aux mises à jour Fireware OS et correctifs |
| Support technique |
Assistance WatchGuard en heures ouvrables |
| RMA matériel |
Procédure de remplacement matériel standard |
| Portail client |
Accès au portail de gestion des licences et des appareils |
| Services de sécurité inclus |
Aucun – ce n’est pas la Basic Security Suite |
Avantages pour le client
| Continuité du support |
Assure une assistance officielle sur toute la durée du contrat |
| Maintenance proactive |
Mises à jour régulières du système pour corriger bugs et vulnérabilités |
| Gestion simplifiée |
Suivi centralisé des licences via le portail WatchGuard |
| Protection de l’investissement |
Extension de la durée de vie utile du Firebox T20 |
Important
| Basic Security Suite |
Non incluse – disponible via un contrat séparé |
| Activation |
Par clé de licence sur le portail WatchGuard |
| Conditions |
Le périphérique doit être éligible au renouvellement (numéro de série valide) |
Documentation & support
WatchGuard Standard Support Renewal – 1 Year
Support contract for Firebox T20
Product type: Software support renewal
| Device covered: WatchGuard Firebox T20
| Term: 1 year
Main Specifications
| License type |
Standard Support (renewal) |
| Coverage period |
12 months from activation |
| Scope |
Single Firebox T20 appliance |
| Software updates |
Access to Fireware OS updates and patches |
| Technical support |
WatchGuard Standard Support (business hours) |
| Hardware replacement |
Standard RMA process |
| Customer portal |
Access to WatchGuard license & device management portal |
| Security services included |
None – this is not Basic Security Suite |
Customer Benefits
| Support continuity |
Ensures official support throughout the subscription period |
| Proactive maintenance |
Regular firmware updates for bug fixes and vulnerabilities |
| Simplified management |
Central license and device management via WatchGuard portal |
| Investment protection |
Extends the useful life of the Firebox T20 |
Important Notes
| Basic Security Suite |
Not included – available as a separate subscription |
| Activation |
License key activation via WatchGuard portal |
| Requirements |
Device must be eligible for renewal with a valid serial number |
Documentation & Support
WatchGuard Standard Support Renewal – 1 año
Contrato de soporte para Firebox T20
Tipo de producto: Renovación de soporte de software
| Dispositivo cubierto: WatchGuard Firebox T20
| Duración: 1 año
Especificaciones principales
| Tipo de licencia |
Standard Support (renovación) |
| Período de cobertura |
12 meses desde la activación |
| Ámbito |
Un solo dispositivo Firebox T20 |
| Actualizaciones de software |
Acceso a actualizaciones y parches de Fireware OS |
| Soporte técnico |
Soporte Standard de WatchGuard (horario laboral) |
| Reemplazo de hardware |
Proceso de RMA estándar |
| Portal de cliente |
Gestión de licencias y dispositivos vía portal WatchGuard |
| Servicios de seguridad incluidos |
Ninguno – no es Basic Security Suite |
Ventajas para el cliente
| Continuidad del soporte |
Garantiza soporte oficial durante todo el periodo |
| Mantenimiento proactivo |
Actualizaciones regulares de firmware y corrección de fallos |
| Gestión simplificada |
Gestión centralizada de licencias en el portal WatchGuard |
| Protección de la inversión |
Prolonga la vida útil del Firebox T20 |
Información importante
| Basic Security Suite |
No incluida – se contrata aparte |
| Activación |
Mediante clave de licencia en el portal WatchGuard |
| Requisitos |
El dispositivo debe ser elegible y tener número de serie válido |
Documentación y soporte
WatchGuard Standard Support Renewal – 1 anno
Contratto di supporto per Firebox T20
Tipo prodotto: Rinnovo supporto software
| Apparato coperto: WatchGuard Firebox T20
| Durata: 1 anno
Caratteristiche principali
| Tipo di licenza |
Standard Support (rinnovo) |
| Periodo di copertura |
12 mesi dalla data di attivazione |
| Ambito |
Un solo dispositivo Firebox T20 |
| Aggiornamenti software |
Accesso agli aggiornamenti e patch di Fireware OS |
| Supporto tecnico |
Supporto Standard WatchGuard (orario lavorativo) |
| Sostituzione hardware |
Procedura RMA standard |
| Portale cliente |
Accesso al portale WatchGuard per gestione licenze e dispositivi |
| Servizi di sicurezza inclusi |
Nessuno – non è Basic Security Suite |
Vantaggi per il cliente
| Continuità del supporto |
Garantisce assistenza ufficiale per tutta la durata del contratto |
| Manutenzione proattiva |
Aggiornamenti firmware regolari per bug e vulnerabilità |
| Gestione semplificata |
Licenze e dispositivi gestiti in modo centralizzato dal portale WatchGuard |
| Protezione dell’investimento |
Estende la vita utile del Firebox T20 |
Note importanti
| Basic Security Suite |
Non inclusa – da acquistare con un contratto separato |
| Attivazione |
Tramite chiave di licenza sul portale WatchGuard |
| Requisiti |
Il dispositivo deve essere idoneo al rinnovo e avere un seriale valido |
Documentazione & supporto
